What powers Pink Duck
Sam is our internal AI support agent that cuts response time from hours to seconds and runs more than 300 security scans against your business every single day.
Your complete IT department
Real security. Real humans. For small business.
What we do
Everything your business needs to stay supported and secure
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Help Desk
IT support from dedicated engineers, powered by our AI assistant, Sam
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Incident Response
Immediate response to ransomware, phishing and other breaches
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Administration
Proactive work on your existing tech: devices, email, networks, + more
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Special Projects
Build anything you want with custom projects, priced transparently
Onboard in a single week
In just 5 days, you can go from uncertain to informed
Day
1
Your Goals
We get to know you and your team, focusing on your current pain-points and your goals
Day
2
Your Technology
We deploy monitoring, security tools, and account protections across your environment
Day
3
Your People
Your team installs Sam, enabling real-time support, patching, and device protection
Day
4
Your Process
We build out your initial IT roadmap, prioritizing risk reduction and cost efficiency
Day
5
Your Future
We turn on continuous security monitoring and make our help desk available to your team
